Frequently Asked Questions

Q: How do I book a hotel on gotochina365? A: Browse hotels by destination and dates, select a room type, verify the quote, and proceed to checkout. You will receive a confirmation after payment. Q: Can I cancel or modify my booking? A: Cancellation and modification policies vary by product. Please review the specific policy on the product page before booking. Q: What payment methods do you accept? A: We accept major payment methods. All payments are processed securely. Q: Do I need a visa to travel to China? A: Visa requirements depend on your nationality and itinerary. Please check with your local Chinese embassy or consulate. Q: How do I contact customer support? A: Use our contact form for pre-sales questions, or log in to your member account for order-specific inquiries.